How long will shipping take typically?
- Kindly refer to our store and shipping policy
How much is shipping?
- It depends on the product size, weight and the destination of the shipping location.
I ordered more than 1 item, but only 1 item arrived so far. What happened to the rest of the items?
- Different products could be shipped from different location due to multiple warehouses and suppliers we work with worldwide. So there could be a staggered delivery of the items even if you ordered more than 1 item in 1 order.
Why have I not received any order confirmation details?
We send out multiple confirmation emails to your email address, so if you do not receive any email confirmation, it could either mean the wrong email address is entered or the email could be in spam. If you believe you may have entered your email wrongly, please contact us at firstname.lastname@example.org
What is your refund policy?
- We endeavour to provide the best possible shopping experience to our customers. Please kindly refer to our store and shipping policy for more details.
How do I contact you?
- If you have any questions that are not on this FAQ page, please email us at email@example.com